Our Approch
The value proposition that CCLS chooses to use with its clients is of a higher order, where the value addition from CCLS is of strategic relevance and advantageous to both the business and its clients.The preference is to advance up the triangle, where solution provisioning and strategic alliances are more prevalent, even if CCLS can choose to place itself wherever in the value triangle depending on the demands of the clients.
The main focus of Overseas Clearing and Forwarding has been to create lasting business relationships with our clients by tailoring the delivery of cargo solutions that help them achieve their goals. We have had some significant growth, primarily as a result of our standing for quality and dedication to clients. We constantly raise the bar for the caliber of our services because we think that service is a crucial part of freight clearing, forwarding, and supply chain logistics in general.
Organisational Values
- To be diligent, honest, transparent and committed to serving with high professional integrity
- We are dedicated to customer driven quality, constantly striving to improve our process & services guided by the changing needs of the customers.
- Your concerns and needs guide all our efforts
- To be mindful of the effects of our actions on others, and to respect the importance of good time keeping and time management at all times
- We believe in trust and openness in our dealings
- We believe in respecting the dignity of individuals
- To stay focussed and follow clear goals that are realistic, socially beneficial and sustainable