Terms of Service

Acceptance of Terms

By accessing and using cclsbd.com (hereinafter referred to as "the Site") and the services provided by CML Consolidation and Logistics Services LTD ("the Company"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you should not use the Site or the Company's services.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms signifies your acceptance of the changes.

Services Provided

  • Freight Forwarding Services

    The Company provides freight forwarding services, including but not limited to logistics, transportation, customs clearance, and warehousing. These services are subject to these Terms and any additional terms specified in individual service agreements.

  • Quotes and Estimates

    Any quotes or estimates provided by the Company are subject to change based on market conditions, regulatory changes, and other factors. Final charges will be determined based on the actual services rendered.

User Obligations

  • Accurate Information

    You agree to provide accurate and complete information when requesting services, including shipment details, contact information, and any other required data. Failure to provide accurate information may result in delays or additional charges.

  • Compliance with Laws

    You agree to comply with all applicable laws and regulations related to the shipment of goods, including but not limited to customs regulations, export and import controls, and safety standards.

Payment Terms

  • Invoicing

    The Company will invoice you for services provided. Payment terms will be specified in the invoice and must be adhered to. Late payments may incur additional charges as specified in the invoice.

  • Payment Methods

    We accept various payment methods, which will be detailed in the invoice or service agreement. Payment must be made in the agreed currency unless otherwise specified.

Liability and Insurance

  • Limited Liability

    The Company’s liability for loss or damage to goods during transit is limited to the extent provided by applicable law or as specified in the service agreement. We are not liable for any indirect, incidental, or consequential damages.

  • Insurance

    You are responsible for obtaining adequate insurance coverage for your shipments. The Company may offer insurance options, but it is your responsibility to understand the terms and coverage limits.


You agree to indemnify and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our services, violation of these Terms, or any shipment-related issues.

Force Majeure

The Company shall not be liable for any failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, war, strikes, or governmental actions.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Company's services shall be resolved through arbitration in Bangladesh


We reserve the right to terminate or suspend your access to the Site and our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: support@cclsbd.com
  • Address: 69/1,Bir Uttam Qazi Nuruzzaman Road Panthapath,11B,Chandrashila Suvastu Tower,Dhaka-1205